Terms of service

OVERVIEW
Welcome to AQUON! The terms "we", "us" and "our" refer to AQUON. AQUON operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). AQUON is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. AQUON reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until AQUON confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as AQUON may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by AQUON, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of AQUON, Shopify or any third party. Unauthorized use of the Services may be a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by AQUON.
AQUON's names, logos, product and service names, designs, and slogans are trademarks of AQUON or its affiliates or licensors. You must not use such trademarks without the prior written permission of AQUON. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately characterizes Shopify's relationship with your store and should not be removed or modified.]
AQUON is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with AQUON. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and AQUON, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with AQUON.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy [LINK] for more details on how we, Shopify, and our partners use your personal information.

SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm AQUON, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the services; (e) use any robot, spider, scraping, data gathering and extraction tools, automatic devices or processes, AI tools (such as agentic AI) or automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent the security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 - AGENTS
14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision.
14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY AQUON, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL AQUON, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless AQUON, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where AQUON is headquartered. You and AQUON consent to venue and personal jurisdiction in such courts.

SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at care@drinkaquon.com.
Our contact information is posted below:
[INSERT TRADING NAME]
care@drinkaquon.com
[INSERT BUSINESS ADDRESS]
[INSERT BUSINESS PHONE NUMBER]
[INSERT BUSINESS REGISTRATION NUMBER]
[INSERT VAT NUMBER] Last updated: may 1, 2026

This document is an electronic record under the Information Technology Act, 2000, and the rules made thereunder, as well as the amended provisions pertaining to electronic records in various statutes amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

OVERVIEW

This website, https://drinkaquon.com (the "Site," "Website," or "Platform"), is owned and operated by Kiyas Lab Private Limited ("Kiyas Lab," "AQUON," "we," "us," or "our"), a company incorporated under the Companies Act, 2013, having its registered office at [Registered Office Address, Delhi – PIN]. AQUON™ is a brand owned by Kiyas Lab Private Limited.

The terms "you," "your," and "User" refer to you as an individual visiting, browsing, or transacting on the Site, or, if you are entering into these Terms on behalf of an entity, to such entity. Kiyas Lab offers this Site, including all information, products, tools, and services available through it (collectively, the "Service"), to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our Site, registering an account, or placing an order with us, you agree to be bound by these Terms of Service ("Terms," "Terms of Service"), together with any additional terms, conditions, and policies referenced herein or available by hyperlink — including our Shipping Policy, Delivery Policy, Return / Exchange Policy, and Privacy Policy. Please read these Terms carefully before accessing or using our Site. If you do not agree to all of the terms and conditions of this agreement, you may not access the Site or use any part of the Service.

These Terms apply to all users of the Site, including without limitation visitors, browsers, customers, vendors, merchants, and contributors of content. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

We reserve the right to update, change, or replace any part of these Terms at any time by posting the revised version on this page. It is your responsibility to review this page periodically. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.

SECTION 1 — ELIGIBILITY AND ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least 18 years of age and legally competent to enter into a binding contract under Indian law. If you are entering into these Terms on behalf of an entity, you represent that you have the authority to bind such entity.

You may not use our products for any unlawful or unauthorized purpose, nor may you, in the use of the Service, violate any laws applicable in your jurisdiction (including, but not limited to, intellectual property laws). You may not purchase any products through the Site for the purpose of resale or commercial redistribution without our prior written consent. You may not use any automated tools, bots, or scripts to make purchases on your behalf, nor may you attempt to circumvent any technical safeguards designed to detect such activity.

You must not transmit any worms, viruses, or any code of a destructive nature through the Site. Any breach or violation of these Terms will result in immediate termination of your access to the Service.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse Service to anyone, for any reason, at any time. You understand that your content (excluding payment card information) may be transferred unencrypted and may involve transmissions over various networks, as well as changes required to conform to the technical requirements of connecting networks or devices. Payment card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Site through which the Service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 3 — ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this Site is at your own risk.

This Site may contain certain historical information, which is provided for reference only. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our Site.

SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof, including any product or product line) without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 — PRODUCTS AND SERVICES

Certain products may be available exclusively online through the Site. These products may have limited quantities and are subject to return or exchange only in accordance with our Return / Exchange Policy.

We have made every effort to display the colours, packaging, and images of our products as accurately as possible. However, we cannot guarantee that your device's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sale of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer. All descriptions of products and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product made on this Site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Title to your ordered product transfers to you only once we have received payment in full and the product has been delivered to you.

SECTION 6 — SUBSCRIPTIONS AND AUTO-RENEWAL

By purchasing a subscription through our Site (a "Subscription"), you become a "Subscriber" with the right to periodically receive AQUON products as part of such Subscription, with the quantity, fees, and frequency of deliveries specified at the time of Subscription purchase. Each AQUON Subscription is personal and non-transferable.

Subscription Cycle: Each AQUON Subscription delivery contains 24 sachets — designed for a 4-week cycle of 6 sachets per week, with 1 rest day weekly to support balanced hydration. Subscription orders are dispatched every 4 weeks.

Pricing: The Subscription fee charged will be the price displayed on the Site on the date you register as a Subscriber. We reserve the right to change Subscription prices at any time. We do not provide price protection or refunds in the event of promotions, discounts, or price decreases between billing cycles.

Payment: Subscription payments are processed in Indian Rupees (INR) through our authorised payment gateway partners. By enrolling in a Subscription, you authorise us (and our payment processor) to charge your saved payment method on each renewal date.

Auto-Renewal Notice: YOUR AQUON SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE END OF EACH 4-WEEK CYCLE. WE WILL SEND YOU A REMINDER EMAIL PRIOR TO EACH RENEWAL, AFTER WHICH WE WILL CHARGE YOUR SAVED PAYMENT METHOD WITH THE APPLICABLE SUBSCRIPTION FEE AND ANY APPLICABLE TAXES, UNLESS YOU CANCEL OR PAUSE YOUR SUBSCRIPTION BEFORE THE RENEWAL DATE.

Cancellation, Pause, and Modification: You may cancel, pause, or modify your AQUON Subscription at any time through your account dashboard on the Site or by writing to us at care@drinkaquon.com. Any changes must be submitted before the next renewal is processed. Once an order has been processed, we cannot guarantee that modifications or cancellations can be accommodated. Cancellation of a Subscription does not cancel an order that has already been processed; that order will proceed through fulfilment and you will be charged for it.

Subscription fees already paid are non-refundable. You will continue to enjoy your Subscription benefits through the end of the then-current Subscription period.

SECTION 7 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel the quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, or the same billing or shipping address.

A maximum of 30 units may be purchased per order from a single customer account, unless expressly approved by us in writing. Promotional offers may be subject to additional quantity restrictions, which will be displayed on the Site at the time of the offer. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. Any order suspected of not being for personal consumption may be declined and refunded at our sole discretion. We further reserve the right to block any account from which such suspected orders originate.

In the event we make a change to or cancel an order, we may attempt to notify you using the email address or phone number provided at the time of order.

You agree to provide current, complete, and accurate purchase and account information for all transactions made on our Site. You agree to promptly update your account details, including your email address and saved payment information, so that we can complete your transactions and contact you as needed.

For more details regarding refunds, please review our Return / Exchange Policy.

SECTION 8 — YOUR ACCOUNT AND SECURITY

To place orders or manage Subscriptions on the Site, you may be required to register an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to:

• Immediately notify us at care@drinkaquon.com of any unauthorised use or breach of your account;
• Ensure that you log out at the end of each session.

We shall not be liable for any loss or damage arising from your failure to comply with the above.

SECTION 9 — PRODUCT AUTHENTICITY

All AQUON products sold on this Site are sourced and dispatched directly from Kiyas Lab Private Limited or its authorised manufacturing partners. You can be assured of the authenticity, freshness, and quality of every product purchased through drinkaquon.com.

SECTION 10 — OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide you with access to third-party tools (including, without limitation, payment gateways, logistics partners, analytics providers, and review platforms) over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind, and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the Site is entirely at your own risk and discretion. You should ensure that you are familiar with and accept the terms on which such tools are provided by the relevant third-party provider(s).

SECTION 11 — THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such third-party materials, and we do not warrant and shall not be liable for any third-party materials, websites, products, or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review the third party's policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the relevant third party.

SECTION 12 — USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request or otherwise, you send us creative ideas, suggestions, proposals, plans, reviews, photos, or other materials, whether online, by email, by post, or otherwise (collectively, "Comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use any Comments you forward to us in any medium. We are under no obligation to (i) maintain any Comments in confidence, (ii) pay compensation for any Comments, or (iii) respond to any Comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or these Terms.

You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Comments will not contain libellous or otherwise unlawful, abusive, or obscene material, or contain any virus or malware that could affect the operation of the Service or any related website. You may not use a false email address, impersonate any person, or otherwise mislead us as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We assume no liability for any Comments posted by you or any third party. You may not post reviews of products you have not purchased through our Site.

SECTION 13 — INTELLECTUAL PROPERTY

All content on this Site — including text, images, graphics, logos, product packaging, photographs, illustrations, copy, audio, video, software, and the AQUON™ name and brand — is owned by or licensed to Kiyas Lab Private Limited and is protected under applicable Indian and international copyright, trademark, and intellectual property laws.

You are permitted to browse this Site for personal, non-commercial purposes only. No part of the Site or its content may be reproduced, sold, modified, distributed, or incorporated into any other work, publication, or website, in any medium, without our prior written consent.

AQUON™ is a trademark of Kiyas Lab Private Limited. All other trademarks displayed on this Site are the property of their respective owners.

SECTION 14 — PERSONAL INFORMATION

Your submission of personal information through the Site is governed by our Privacy Policy, available at [drinkaquon.com/privacy-policy].

SECTION 15 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information on the Site, except as required by law.

SECTION 16 — PROHIBITED USES

In addition to other prohibitions set forth in these Terms, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, central, state, or local regulations, rules, or laws; (d) to infringe upon or violate our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the security features of the Service or any related website; or (l) to purchase any products with the intent of reselling them or artificially creating scarcity.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 17 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from the use of the Service will be accurate or reliable.

You agree that, from time to time, we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products delivered to you through the Service are (except as expressly stated by us) provided on an "as is" and "as available" basis, without any representation, warranty, or condition of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Kiyas Lab Private Limited, or our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind — including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages — whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any product purchased through the Service. Our total liability under any claim shall not exceed the amount you paid for the specific order to which the claim relates.

SECTION 18 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Kiyas Lab Private Limited and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable legal fees, made by any third party arising out of or related to your breach of these Terms or any policy referenced herein, or your violation of any law or the rights of any third party.

SECTION 19 — FORCE MAJEURE

We shall not be liable for any delay, failure, or interruption in the Service or in the delivery of products due to events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, government restrictions, strikes, civil unrest, courier disruptions, internet or technology failures, or any other event of force majeure.

SECTION 20 — SEVERABILITY

In the event that any provision of these Terms is held to be unlawful, void, or unenforceable by a court of competent jurisdiction, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity or enforceability of any other remaining provisions.

SECTION 21 — TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive termination of this agreement for all purposes.

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by ceasing to use our Site and notifying us that you no longer wish to use our Service.

If, in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Service (or any part thereof).

SECTION 22 — GOVERNING LAW, JURISDICTION, AND DISPUTE RESOLUTION

These Terms and any separate agreements through which we provide you the Service shall be governed by and construed in accordance with the laws of the Republic of India.

Any dispute, difference, or claim arising out of or in connection with these Terms — including the validity, interpretation, performance, or breach thereof — shall first be attempted to be resolved through good-faith discussions between the parties. If the dispute is not resolved within 30 days of written notice, it shall be referred to arbitration by a sole arbitrator mutually appointed by the parties, in accordance with the Arbitration and Conciliation Act, 1996 (as amended from time to time). The seat and venue of arbitration shall be New Delhi, India. The arbitration proceedings shall be conducted in English, and the award rendered by the arbitrator shall be final and binding on the parties.

Subject to the arbitration clause above, the courts at New Delhi shall have exclusive jurisdiction over any matter arising out of or in connection with these Terms.

SECTION 23 — ENTIRE AGREEMENT

The failure of Kiyas Lab to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms, together with all policies and operating rules posted by us on this Site (including the Shipping Policy, Delivery Policy, Return / Exchange Policy, and Privacy Policy), constitute the entire agreement and understanding between you and us, and govern your use of the Service. They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 24 — UPDATES TO TERMS

You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our Site. Your continued use of or access to the Site or the Service following the posting of any changes constitutes acceptance of those changes.

SECTION 25 — CONTACT INFORMATION

For any questions or concerns regarding these Terms of Service, please contact us at:

Kiyas Lab Private Limited [Registered Office Address, Delhi – PIN] Email: care@drinkaquon.com Website: https://drinkaquon.com CIN: [U47219DL2025PTC459738] GSTIN: [07AAMCK4106A1ZZ]